Privacy policy

Last updated: July 2026

At Aurevia, operated by ADKL LTD, we value your privacy and are committed to protecting your personal information.

Aurevia operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you with a secure and personalized shopping experience.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, use our Services, make a purchase, or communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.


Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following information:

Contact Information

Including:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)

Payment Information

Including:

  • Payment card details
  • Transaction information
  • Payment confirmation
  • Billing information
  • Payment method details

Payment information is processed securely through trusted third-party payment providers.

Order Information

Including:

  • Products viewed or purchased
  • Items added to your cart
  • Order history
  • Returns, refunds, or exchanges
  • Customer service requests

Device and Usage Information

Including:

  • IP address
  • Browser type
  • Device information
  • Network information
  • Website activity
  • Pages visited and interaction with our Services

We may collect this information through cookies and similar technologies.


How We Collect Your Personal Information

We may collect personal information from the following sources:

Directly from you

When you:

  • Create an account
  • Place an order
  • Contact our customer support
  • Subscribe to communications
  • Provide information through our website

Automatically

When you visit or use our website through technologies such as:

  • Cookies
  • Analytics tools
  • Similar tracking technologies

From Service Providers

We may receive information from trusted third parties that help us operate our business, including:

  • Payment processors
  • Shipping providers
  • Shopify
  • Fraud prevention services
  • Marketing platforms

How We Use Your Personal Information

We may use your information for the following purposes:

Providing and Improving Our Services

We use your information to:

  • Process and fulfill your orders
  • Deliver products to you
  • Process payments
  • Manage returns and refunds
  • Provide customer support
  • Improve our website and shopping experience

Marketing and Communication

We may use your information to:

  • Send updates about your orders
  • Provide promotional communications
  • Show relevant advertisements
  • Inform you about new products or offers

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We use personal information to:

  • Protect our customers
  • Detect fraudulent activity
  • Prevent unauthorized transactions
  • Maintain the security of our website

Legal Requirements

We may use your information to comply with applicable laws, regulations, legal requests, or government authorities.


How We Share Your Personal Information

We may share your information with trusted third parties when necessary to operate our business, including:

Shopify

Our store is powered by Shopify, which provides the platform that allows us to sell products and provide our Services.

Shopify may process personal information according to its own privacy policies.

Service Providers

We may share information with providers that assist us with:

  • Payment processing
  • Order fulfillment
  • Shipping
  • Website hosting
  • Analytics
  • Customer support
  • Fraud prevention

Legal Compliance

We may disclose information when required by law or when necessary to protect our rights, customers, or business.

We do not sell your personal information to third parties.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic
  • Provide a better shopping experience
  • Support advertising and marketing activities

You can manage cookie preferences through your browser settings.


Shopify and Third-Party Services

Our Services are hosted by Shopify.

When you use our website, your information may be processed by Shopify and other service providers located in different countries.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.


Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.


Children’s Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the legal age required in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.


Data Security and Retention

We use reasonable security measures to protect your personal information.

However, no online transmission or storage method can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to receive a copy of your information
  • The right to withdraw marketing consent

To exercise your rights, please contact us using the details below.


International Data Transfers

Your personal information may be transferred, stored, and processed in countries outside your country of residence.

Where required, we use appropriate safeguards to protect your information during international transfers.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with the revised date.


Contact Us

If you have questions about this Privacy Policy or your personal information, you can contact us:

Aurevia
Operated by:
ADKL LTD

Email:
ContactAurevia@gmail.com

Registered Office Address:
49 St. Annes Road West
Lytham St. Annes
England FY8 1SB
United Kingdom

Company Number:
17088778