Shipping policy

Last updated: July 2026

Shipping Information

At Aurevia, we are committed to providing a reliable and convenient delivery experience for our customers.

Aurevia, operated by ADKL LTD, ships products to customers in the United Kingdom, United States, Germany,Mexico,Austria,suisse, France, Europe, and many other international destinations.

Order Processing Time

All orders are processed after payment confirmation.

Processing times:

  • Order processing: 1–4 business days

During periods of high demand, holidays, or promotional events, processing times may be slightly extended.

You will receive a confirmation email once your order has been processed and shippedWith the tracking number to track your order .

Shipping Options

Standard Shipping

  • Cost: Free
  • Estimated delivery time: 10–15 business days

Express Shipping

  • Cost: $14.99
  • Estimated delivery time: 7–12 business days

Delivery times are estimates and begin after your order has been processed and shipped.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow some time for tracking information to become available after shipment.

You can use your tracking number to monitor the progress of your delivery.

Delivery Delays

While we do our best to ensure timely delivery, some delays may occur due to circumstances outside of our control, including:

  • Customs clearance procedures
  • Weather conditions
  • Public holidays
  • Carrier delays
  • Incorrect shipping information provided by the customer
  • High order volumes

Aurevia is not responsible for delays caused by events beyond our reasonable control.

Customs Duties and Import Taxes

For international orders, customers may be responsible for any customs duties, import taxes, or additional fees required by their country.

These charges are determined by local authorities and are not controlled by Aurevia.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect information is provided and the order cannot be delivered, Aurevia may not be responsible for replacement or reshipping costs.

Please contact our customer support team as soon as possible if you notice an error with your shipping information.

Lost or Missing Packages

If your tracking information shows that your order has been delivered but you have not received it, please contact the shipping carrier first.

If you need further assistance, contact our customer support team and we will help investigate the issue.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Aurevia
Operated by: ADKL LTD

Email:
ContactAurevia@gmail.com

Registered Office Address:
49 St. Annes Road West
Lytham St. Annes
England FY8 1SB
United Kingdom

Company Number:
17088778